Booking information

Changes and cancellations

If you cannot attend or need to change your booking, please contact Ellie as soon as possible. Refunds or transfers are handled directly by Ellie based on the circumstances and the notice given.

Your personal information

We use your name, email address, mobile number and booking details to manage your place, take payment and contact you about the class. Booking records may also be retained for administration and accounting.

Online payments are securely processed by Stripe. Fitness by Ellie does not receive or store your full card details.

Under-18 bookings

A parent or guardian should make or approve bookings for anyone under 18.

Contact Ellie

To ask about a booking, request a correction to your details or raise a privacy question, email fitnessbyelliex@gmail.com.